Privacy Policy [View Terms of Service here]

StoryBox’s services allow you to upload Social Media Content and related information in an integrated, actionable environment with StoryBox Clients and associated merchants. To provide you with StoryBox’s services, including services that StoryBox provides to third-party websites, StoryBox collects some information about you. In this privacy policy we describe the information we collect and how we use and share it. By using StoryBox’s websites, mobile apps, or services that facilitate the provision of such websites and mobiles apps (“Services”), and accepting the Terms of Service, you agree to this Privacy Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU MAY NOT USE THE SERVICES.


This Privacy Policy applies to information collected by StoryBox. Our Privacy Policy does not apply to information collected and used by others.

StoryBox considers personal information to be information that can be traced directly back to and identifies a specific individual or household, such as name, photo, address, email address, and/or phone number. We do not consider personal information to include information that alone does not allow a third party to easily identify a specific individual or household.

  1. Highlights of What You Are Consenting To

By using the Services, you are consenting to:

  • the collection, use, and processing of information collected from the online accounts you connect to the Service, such as social media accounts;
  • the use of Cookies and Related Technologies;
  • the sharing of personal information with StoryBox Clients and service providers;
  • the collection, use, sharing and other processing of your information as otherwise described in this Privacy Policy.

Registration and Customer Support. StoryBox collects personal information when you register, such as your name and email address, or when use Client hashtags on your social media posts. We may also collect personal information from you in other ways, such as through your posted Social Media Content and contacts you may make with our technical support team.

Email and Other Accounts. You may also provide information necessary to use the Services, such as the login credentials for your email, social networking, or other Internet accounts that you link to the Services. By linking the Services to your email or other Internet accounts, you authorize us to gather, parse, and retain information, including personal information.

Social Sign-On. We receive and retain basic information about you when you use a social media website (such as Facebook) to log into the Services. This information generally includes your name, email, website ID and public profile with the service. We may receive and retain demographic information about you through such social sign-on.

From Others. We may collect information from our Clients and suppliers and combine it with information that we have about you.

Cookies and Related Technologies. StoryBox uses “cookies” and similar technologies to collect and store information that is generated automatically as you use the Services. Most browsers allow you to manage cookies including blocking and deleting them. If you block or delete our cookies, the Services may not work as well or at all for you. StoryBox also records information on our server logs that is collected from your browser, including your IP address, StoryBox cookie information, and the pages you request, and relates it to the personal information you provide.

Device Information. StoryBox uses tools, including third party analytical software, to automatically collect certain anonymous data about your device that does not directly identify you, such as: (i) device properties, including, but not limited to unique or other device identifier; (ii) device software platform and firmware; (iii) geographical data such as country or region; (iv) other similar data as reasonably required by StoryBox to enhance the Services and other StoryBox products and services, such as ISP, referring/exit pages, operating system, date/time stamp, and/or clickstream data.

Usage Information. When you use our Services, we will automatically collect information about how you use our Services.


We will use the information we collect, including your personal information: (i) for internal and service-related purposes, such as to provide, improve, and personalize our Services, and to develop new ones; (ii) to communicate with you in order to provide you with information we think may be useful or relevant to you; (iii) to provide and promote the Services; (iv) to enforce this Privacy Policy, the Terms of Service, and to protect the rights, property, or safety of StoryBox, its Clients or its users; and (v) as otherwise stated in this Privacy Policy.

  1. How we share your Information

Clients and Service Providers. StoryBox may disclose your information, including personal information, to Clients and service providers for the purposes of managing, providing, and improving the Services, analyzing usage of the Services, and for marketing purposes.

Anonymous Use and Sharing. We may share with others anonymized information you share. Such information will not include personal information, but may include unique identifiers such as device identifiers or “hashes” of email addresses.

Third Party Support and Usage. We allow third parties to use the Services as part of their marketing campaigns and related activities. If you authorize a third party using our Services to share Social Media Content you provide (for example, by using a Client hashtag), such information, including any personal information accessed by the third party, will be subject to that third party’s terms of service and privacy policies, even if you have also directly signed up for a StoryBox account.

Legal sharing for protection of us, you, and others. We may access, preserve, and disclose collected information, if we believe doing so is required or appropriate to: comply with law enforcement requests and legal process, such as a court order or subpoena; respond to your requests; or protect your, our, or others’ rights, property, or safety.

Merger or sale. If all or a portion of StoryBox or its assets are sold or transferred, personal information and other information we have collected may be treated as an asset and transferred in accordance with this Policy.

Your Permission. We may also disclose your personal information with your permission.


StoryBox limits access to your personal information. We have physical, electronic, and administrative procedures in place to protect and help prevent unauthorized access and use of personal information.

No data transmissions through the Internet or via mobile devices, or even the physical transfer of information, can be guaranteed to be completely secure. We cannot eliminate fully all security risks associated with personal information. We do not ensure or warrant the security of any data or information you transmit to us and you do so at your own risk.

You agree that we may communicate with you electronically regarding security, privacy, and administrative issues, such as security breaches. We may post a notice on our website if a security breach occurs. We may also send an email to you at the email address you have provided to us.


StoryBox is hosted in the United States. Your personal information may be transferred to servers located outside the country in which you live or to affiliates or other trusted third parties based in other countries so that they may process personal information on StoryBox’s and its Clients’ behalf. By using the Services or otherwise providing StoryBox with personal information, you agree to such collection, use, disclosure, transfer and processing of your information in accordance with the Terms of Service, the Privacy Policy and applicable data protection laws and regulations. We may transfer your personal information within StoryBox and in accordance with this policy. StoryBox may also subcontract processing to, or share your information with, third parties located in countries other than your home country.

If you are visiting from the European Union or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your personal information to the United States to StoryBox. By providing your personal information you consent to any transfer and processing in accordance with this Policy.


If you have questions or suggestions, please email StoryBox at

Written communication should be sent to StoryBox, Inc. 560 Mission Street, suite 1389 San Francisco, CA 94105.


Upon request, we will provide an individual with access to personal information that we have collected about them (provided that they have given proof of identity). Personal information can be requested and corrected by contacting us using the contact information above.

You may choose to remove any previous submissions to StoryBox by emailing .


From time to time, we may use personal information for new, unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change, we will post any adjustments to our Privacy Policy on this website. The revised version will be effective at the time we post it, unless the revised version includes a change that would be materially less restrictive on our use of your personal information. In such case, we will provide you with 30 days’ prior notice on this website. You may bookmark this page and check it periodically for updates.